Privacy Policy - Bank PDF Converter

We are committed to protecting your financial data and personal information when you convert bank statements to Excel and CSV.

1. Introduction

This Privacy Policy describes how Bank PDF Converter ("we," "us," or "our") collects, uses, and protects your personal information when you use our PDF conversion service. We are committed to transparency and protecting your privacy rights.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Email address (for registered users)
  • Display name (optional)
  • Profile picture (if using Google OAuth)
  • Account creation and login timestamps

Usage Data

  • PDF files you upload (for registered users)
  • Processing results and transaction data
  • Usage statistics and page counts
  • IP address and browser information
  • Service interaction logs

Technical Information

  • Device and browser information
  • Cookies and session data
  • Analytics and performance data
  • Error logs and debugging information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our PDF conversion service
  • User Authentication: To verify your identity and manage your account
  • File Processing: To convert your PDFs and extract transaction data
  • Usage Tracking: To monitor service usage and enforce limits
  • Communication: To send important updates and notifications
  • Improvement: To enhance our service and user experience
  • Security: To protect against fraud and ensure service security

4. Data Storage and Security

Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Firebase Security: Industry-standard security infrastructure
  • Access Controls: Strict user-based access permissions
  • Regular Audits: Ongoing security monitoring and updates
  • Data Minimization: We only collect necessary information

Data Retention

  • Registered Users: Files stored until account deletion
  • Anonymous Users: Files processed but not permanently stored
  • Account Data: Retained while account is active
  • Logs: Retained for security and debugging purposes

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  • Service Providers: With trusted partners who help operate our service (Firebase, OpenAI, Resend)
  • Legal Requirements: When required by law or to protect our rights
  • Consent: With your explicit permission
  • Business Transfers: In case of company merger or acquisition

6. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic service functionality
  • Authentication Cookies: To maintain your login session
  • Analytics Cookies: To understand service usage patterns
  • Preference Cookies: To remember your settings

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Users

Our service is hosted and operated in the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bankpdfconverter.com
Website: Contact Page

By using our service, you acknowledge that you have read and understood this Privacy Policy.